Frequently Asked Questions (FAQ)

1. How do I place an order?

To place an order, select the items you want and add them to your cart, then follow the steps to complete the checkout process.

2. What payment methods are available?

We accept a variety of payment methods, including credit card, PayPal and bank transfer. For more information, please visit our payment methods page.

3. How long does delivery take?

Delivery time depends on your location and the delivery method you choose. Standard delivery within Thailand usually takes 3-7 business days.

4. Can I change or cancel my order after it has been confirmed?

Yes, you can change or cancel your order as long as it has not been shipped. Please contact our customer service team as soon as possible.

5. What is the return and exchange policy?

You can return or exchange your item within 14 days of receiving it, as long as it is in the same condition as when you received it. For more information, please refer to our return and exchange policy.

6. How do I track my order?

Once your order has been shipped, you will receive an email with a tracking number. Please use this number to check the status of your shipment.

7. What should I do if I receive a damaged or abnormal item?

Please contact our customer service team immediately. We will resolve the issue as quickly as possible and assist you with a replacement or refund.